Now serving Darwin, NT! Yafa Care brings trusted NDIS support to the Top End. Call +61 401 449 998
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Make a referral to Yafa Care
For participants, families, support coordinators and health professionals. Pick the option that suits you — our intake team takes it from there.
About 1 minute
Quick referral
Just a name and phone number. We call back and fill in the rest with you.
Best for: participants, families and carers
About 8 minutesFastest intake
Full referral
Five short steps covering NDIS details, goals and support needs, with optional document upload. Fewer follow-up calls.
Best for: support coordinators, health and allied health professionals, plan managers
Open 24 hours
Prefer to talk?
Call or email and our intake team will complete the referral for you. Urgent or hospital discharge? Please call.
- Self-referrals welcome
- No NDIS plan yet? You can still refer
- Free, no-obligation first chat
NDIS Registered ProviderVerify on the NDIS Commission register
ABN 63 189 833 166Australian business
Supporting people since 2023Western Sydney & Darwin
Open 24 hours, 7 daysIncluding weekends
Full referral
Five short steps · about 8 minutes · optional fields can be left blank. Just want a call back? Use the 1-minute quick referral.
Your privacy
Only our intake team sees this referral. It is handled under our Privacy Policy.
NDIS Registered Provider
ABN 63 189 833 166
Verify on the NDIS Commission register
What happens next
1. Email confirmation straight away
2. We call within 1 business day
3. Free meet and greet
4. Service agreement and start
Who can make a referral?
Anyone can refer, as long as the person being referred knows about it and agrees.
What happens after you refer
- 1
You get a confirmation
An email confirming we've received your referral, straight away.
- 2
We call within 1 business day
An intake coordinator talks through needs, goals and funding.
- 3
Free meet and greet
At home, online or at our Auburn office. We match support workers to the person.
- 4
Agreement and start
We sign a service agreement together and confirm the start date.
Helpful to have ready
Missing something? Send the referral anyway — we'll help fill the gaps.
- Participant's name, phone and suburb
- NDIS number and plan dates (if they have a plan)
- How the plan is managed: NDIA, plan-managed or self-managed
- Goals and the support needed
- Any reports, behaviour support or risk information (optional upload)
Services you can refer for
24/7 Disability Support
Daily Living Support
Supported Independent Living (SIL)
Mental Health Support
Support Coordination
Safe Transportation
Aged Care (Home Care)
Areas we cover
Auburn & Western Sydney
Lidcombe, Silverwater, Homebush, Regents Park, Granville, Berala
Darwin & surrounds
Palmerston, Casuarina, Nightcliff, Stuart Park, Coconut Grove, Howard Springs
Referral questions
Can I refer myself?
Yes. Choose quick referral, or call us. You don't need a support coordinator to get started.
Do I need an NDIS plan first?
No. If you're waiting on a plan, not yet on the NDIS, or looking at aged care (Home Care Package), refer anyway and we'll talk through options.
Does the participant need to agree?
Yes. The participant, or their nominee or guardian, should know about the referral and agree to us contacting them.
How soon can support start?
It depends on the support needed and worker matching. We'll give you a realistic start date on the first call.
How is my information kept private?
Referral details are only used to arrange support and are handled under our Privacy Policy. We never share them without consent.
Ready to refer?
It takes about a minute to get started. We'll guide you through the rest.